Privacy Policy

1. Privacy at a Glance

General Information

The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data is any data that can be used to identify you personally. For detailed information on data protection, please refer to our privacy policy below.

Data Collection on This Website

Who is responsible for data collection on this website?

Data processing on this website is carried out by the website operator. You can find their contact details in the "Controller" section of this privacy policy.

How do we collect your data?

Your data is collected in part by you providing it to us — for example, data you enter into a contact form. Other data is collected automatically or with your consent when you visit the website by our IT systems. This is primarily technical data (e.g. browser, operating system, or time of page visit). This data is collected automatically as soon as you enter this website.

What do we use your data for?

Some data is collected to ensure the website functions correctly. Other data may be used to analyze your user behavior.

What rights do you have regarding your data?

You have the right to receive information about the origin, recipients, and purpose of your stored personal data free of charge at any time. You also have the right to request the correction or deletion of this data. If you have given consent to data processing, you may revoke this consent at any time for the future. You also have the right, under certain circumstances, to request the restriction of processing of your personal data. Furthermore, you have the right to lodge a complaint with the competent supervisory authority. You can contact us at any time regarding this and other questions on the topic of data protection.

Analytics Tools and Third-Party Tools

When you visit this website, your browsing behavior may be statistically analyzed using analytics programs. Detailed information on these programs can be found in this privacy policy.

2. Hosting

We host the content of our website on Cloudflare's Content Delivery Network.

3. General Information and Mandatory Disclosures

Data Protection

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with statutory data protection regulations and this privacy policy.

When you use this website, various personal data is collected. Personal data is data that can be used to identify you personally. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this is done.

We would like to point out that data transmission over the internet (e.g. when communicating by email) may have security vulnerabilities. Complete protection of data from access by third parties is not possible.

Controller

The controller responsible for data processing on this website is:

TSC UG (haftungsbeschränkt)
Gewerbestraße 5
75059 Zaisenhausen

E-Mail: hi@thesoftware.company

Retention Period

Unless a more specific retention period has been stated within this privacy policy, your personal data will remain with us until the purpose for data processing no longer applies. If you assert a legitimate request for deletion or revoke consent to data processing, your data will be deleted unless we have other legally permissible reasons for storing your personal data (e.g. tax or commercial retention periods); in the latter case, deletion will occur after these reasons no longer apply.

Legal Bases for Data Processing on This Website

Where you have consented to data processing, we process your personal data on the basis of Art. 6(1)(a) GDPR or Art. 9(2)(a) GDPR if special categories of data within the meaning of Art. 9(1) GDPR are processed. In the case of explicit consent to the transfer of personal data to third countries, data processing is also based on Art. 49(1)(a) GDPR. If you have consented to the storage of cookies or access to information on your device (e.g. via device fingerprinting), processing is additionally based on § 25(1) TTDSG. Consent may be revoked at any time. If your data is required for the performance of a contract or for the implementation of pre-contractual measures, we process your data on the basis of Art. 6(1)(b) GDPR. Furthermore, we process your data where required to fulfill a legal obligation under Art. 6(1)(c) GDPR. Data processing may also be carried out on the basis of our legitimate interest pursuant to Art. 6(1)(f) GDPR. The relevant legal bases in each individual case are set out in the following sections of this privacy policy.

Revocation of Your Consent to Data Processing

Many data processing operations are only possible with your express consent. You may revoke consent already given at any time. The lawfulness of data processing carried out prior to revocation remains unaffected.

Right to Object to Data Collection in Special Cases and to Direct Marketing (Art. 21 GDPR)

Where data processing is based on Art. 6(1)(e) or (f) GDPR, you have the right to object at any time, on grounds relating to your particular situation, to the processing of your personal data; this also applies to profiling based on these provisions. The respective legal basis on which processing is based can be found in this privacy policy. If you object, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves the establishment, exercise or defense of legal claims (objection pursuant to Art. 21(1) GDPR).

If your personal data is processed for direct marketing purposes, you have the right to object at any time to the processing of personal data concerning you for such marketing; this also applies to profiling insofar as it is related to such direct marketing. If you object, your personal data will subsequently no longer be used for direct marketing purposes (objection pursuant to Art. 21(2) GDPR).

Right to Lodge a Complaint with the Competent Supervisory Authority

In the event of violations of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, place of work or place of the alleged infringement. This right exists without prejudice to other administrative or judicial remedies.

Right to Data Portability

You have the right to have data that we process automatically on the basis of your consent or in fulfillment of a contract handed over to you or to a third party in a commonly used, machine-readable format. If you request direct transfer of data to another controller, this will only be done insofar as it is technically feasible.

Access, Deletion and Correction

Within the framework of applicable legal provisions, you have the right at any time to free information about your stored personal data, its origin and recipients and the purpose of data processing, and if applicable, the right to correct or delete this data. You can contact us at any time for this and other questions on the subject of personal data.

Right to Restriction of Processing

You have the right to request the restriction of processing of your personal data. You can contact us at any time for this. The right to restriction of processing exists in the following cases:

If you dispute the accuracy of your personal data stored by us, we generally need time to verify this. For the duration of the review, you have the right to request restriction of the processing of your personal data.
If the processing of your personal data was/is unlawful, you may request restriction of data processing instead of deletion.
If we no longer need your personal data but you need it for the exercise, defense or establishment of legal claims, you have the right to request restriction of processing instead of deletion.
If you have lodged an objection pursuant to Art. 21(1) GDPR, a balancing of your interests and ours must be carried out. As long as it has not yet been determined whose interests prevail, you have the right to request restriction of processing of your personal data.

If you have restricted the processing of your personal data, this data — apart from its storage — may only be processed with your consent or for the establishment, exercise or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the European Union or a Member State.

SSL/TLS Encryption

This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or inquiries you send to us as the site operator. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line. If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

4. Social Media

Instagram

This website contains features of the Instagram service, offered by Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland.

When the social media element is active, a direct connection is established between your device and the Instagram server. Instagram thereby receives information about your visit to this website.

If you are logged into your Instagram account, you can link the content of this website to your Instagram profile by clicking the Instagram button. This allows Instagram to associate your visit to this website with your user account. We point out that we, as the provider of these pages, have no knowledge of the content of the transmitted data or its use by Instagram.

Where consent has been obtained, the service is used on the basis of Art. 6(1)(a) GDPR and § 25 TTDSG. Consent may be revoked at any time. Where no consent has been obtained, use is based on our legitimate interest in achieving the widest possible visibility on social media.

Where personal data collected on our website using this tool is forwarded to Facebook or Instagram, we and Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland, are jointly responsible for this data processing (Art. 26 GDPR). The joint responsibility is limited exclusively to the collection of the data and its transmission to Facebook or Instagram. Processing by Facebook or Instagram after forwarding is not part of the joint responsibility. Our joint obligations have been set out in a joint processing agreement, available at: https://www.facebook.com/legal/controller_addendum. According to this agreement, we are responsible for providing privacy information when using the Facebook/Instagram tool and for the data-protection-compliant implementation of the tool on our website. Facebook is responsible for the data security of Facebook/Instagram products. You can assert data subject rights (e.g. access requests) regarding data processed by Facebook/Instagram directly with Facebook. If you assert data subject rights with us, we are obliged to forward them to Facebook.

Data transfer to the USA is based on the standard contractual clauses of the EU Commission.

5. Newsletter

Newsletter Data

If you would like to receive the newsletter offered on this website, we require an email address from you as well as information that allows us to verify that you are the owner of the email address provided and that you consent to receiving the newsletter. No further data is collected, or only on a voluntary basis. We use this data exclusively for sending the requested information and do not pass it on to third parties.

The processing of data entered in the newsletter sign-up form is based exclusively on your consent (Art. 6(1)(a) GDPR). You may revoke your consent to the storage of data, the email address, and its use for sending the newsletter at any time, for example via the "unsubscribe" link in the newsletter. The lawfulness of data processing operations already carried out remains unaffected by the revocation.

Data stored with us for the purpose of receiving the newsletter will be stored until you unsubscribe from the newsletter and deleted after unsubscription or after the purpose has ceased to apply. We reserve the right to delete or block email addresses from our newsletter mailing list at our own discretion within the scope of our legitimate interest pursuant to Art. 6(1)(f) GDPR.

Data stored for other purposes remains unaffected.

After your unsubscription from the newsletter mailing list, your email address may be stored by us or the newsletter service provider in a blacklist, if this is necessary to prevent future mailings. Data from the blacklist is used only for this purpose and is not merged with other data. This serves both your interest and our interest in complying with legal requirements when sending newsletters (legitimate interest within the meaning of Art. 6(1)(f) GDPR). Storage in the blacklist is not limited in time. You may object to the storage if your interests override our legitimate interest.

6. Data Collection on This Website

Contact Form

If you send us inquiries via the contact form, your details from the inquiry form, including the contact data you provided there, will be stored by us for the purpose of processing the inquiry and in case of follow-up questions. We do not share this data without your consent.

The data you enter in the contact form will remain with us until you request deletion, revoke your consent to storage, or the purpose for data storage no longer applies (e.g. after your inquiry has been fully processed). Mandatory statutory provisions — in particular retention periods — remain unaffected.

Inquiries by Email, Phone or Fax

If you contact us by email, phone or fax, your inquiry including all resulting personal data (name, inquiry) will be stored and processed by us for the purpose of handling your request. We do not share this data without your consent.

Processing of this data is based on Art. 6(1)(b) GDPR if your request is related to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, processing is based on our legitimate interest in the effective handling of inquiries directed to us (Art. 6(1)(f) GDPR) or on your consent (Art. 6(1)(a) GDPR) if this was requested; consent may be revoked at any time. Data sent to us via contact requests will remain with us until you request deletion, revoke your consent to storage, or the purpose for data storage no longer applies (e.g. after your request has been fully processed). Mandatory statutory provisions — in particular statutory retention periods — remain unaffected.

7. Plugins and Tools

Google Fonts (Local Hosting)

This site uses Google Fonts, provided by Google, for uniform font rendering. The Google Fonts are installed locally. No connection to Google servers takes place. Further information on Google Fonts can be found at https://developers.google.com/fonts/faq and in Google's privacy policy: https://policies.google.com/privacy.

8. Use of Google Analytics

We use Google Analytics to analyze website usage. The data obtained is used to optimize our website and advertising measures.

Google Analytics is provided to us by Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland). Google processes website usage data on our behalf and is contractually committed to measures to ensure the security and confidentiality of the processed data.

During your visit to the website, the following data is recorded among other things:

Pages visited
Orders including revenue and products ordered
Achievement of "website goals" (e.g. contact requests and newsletter sign-ups)
Your behavior on the pages (e.g. time spent, clicks, scrolling behavior)
Your approximate location (country and city)
Your IP address (in shortened form, so that no unique assignment is possible)
Technical information such as browser, internet provider, device and screen resolution
Source of your visit (i.e. which website or advertising medium brought you to us)

No personal data such as name, address or contact details is ever transmitted to Google Analytics.

This data is transferred to Google servers in the USA. We point out that the same level of data protection as within the EU cannot be guaranteed in the USA.

Google Analytics stores cookies in your web browser for a period of two years since your last visit. These cookies contain a randomly generated user ID with which you can be recognized on future website visits.

The recorded data is stored together with the randomly generated user ID, enabling the evaluation of pseudonymous user profiles. This user-related data is automatically deleted after 14 months. Other data remains stored in aggregated form indefinitely.

If you do not agree to the collection, you can prevent it by installing the browser add-on to deactivate Google Analytics or by rejecting cookies via our cookie settings dialog.

9. Use of Cloudflare Web Analytics

We use Cloudflare Web Analytics, a privacy-friendly analytics service provided by Cloudflare, Inc., 101 Townsend St, San Francisco, CA 94107, USA, to analyze and improve the use of our website.

Cloudflare Web Analytics does not use cookies and does not collect or store any personal data. No IP addresses are stored, and no cross-site tracking is performed. The service collects exclusively aggregated, anonymous usage data such as:

Number of page views
Number of visits
Country of origin (based on the nearest Cloudflare data center)
Referring website (referrer)
Browser and operating system used

Since Cloudflare Web Analytics does not set cookies and does not process personal data, consent under § 25 TTDSG is not required. Use is based on our legitimate interest in the statistical analysis of website usage to optimize our offering (Art. 6(1)(f) GDPR).

Further information can be found in Cloudflare's privacy policy: https://www.cloudflare.com/privacypolicy/.